PARTNER PROGRAM · VENEZUELA

Your in-country partner in Venezuela

Global firms bring the reach. We bring the ground.

International risk, protection, insurance and travel-risk firms that cover Venezuela without a team of their own need someone to deliver on the ground. CSSG has operated in Caracas since 2009, with 17 years without a security incident, 12 of them protecting G7 embassies. You keep the client and the relationship; we deliver under your standard and report in English.

WHO WE WORK WITH

Built for firms that answer to a client abroad

Global risk and security firms

Ground execution for your Venezuela clients: protection, transfers, site work and a GSOC that reports to yours.

K&R and travel-assistance insurers

A vetted local responder for your policyholders, with verified information before and during an incident.

Corporate travel management

Pre-trip assessments, airport meet-and-greet and journey management your travelers can rely on.

Security directors of multinationals

A local partner that reports to head office in English, in the formats your team already uses.

CAPABILITIES

What we deliver on the ground

GSOC 24/7

CECOM, our Security Operations Center in Caracas, follows movements and sites in real time and escalates to your operations center.

DAILY BULLETIN

Risk bulletin at 06:30 (Venezuela time) in English, with OSINT, HUMINT and SOCMINT layers and sources graded on the Admiralty code.

PROTECTION

Executive protection, airport meet-and-greet at Maiquetía, vetted drivers and secure ground transport.

JOURNEY MANAGEMENT

Approved routes and alternates, timed check-ins and follow-up of every movement by the CECOM.

ASSESSMENTS

Site surveys and risk assessments of cities, routes, hotels and venues under ISO 31000.

VETTING

Verification of local staff, suppliers and partners within the legal framework.

COVERAGE

Honest about where we deliver

AreaHow we deliver
Capital District and MirandaOwn personnel and physical response. DIGESERVISP authorization for unarmed private security.
Rest of VenezuelaThrough vetted local subcontractors, coordinated and followed by the CECOM. We tell you which service is delivered by whom.
Border and mining regionsSpecific assessment for every request. In many cases the right recommendation is not to go.
Risk analysisNationwide, every day.
SERVICE LEVELS

What we commit to

Service levels are the response times and deliverables we commit to in writing. These are our standard; each engagement fixes them in the contract.

DeliverableStandard
Daily risk bulletinDelivered by 06:30, Venezuela time, every day
Alert verificationWithin 90 seconds of detection by the CECOM
Post-incident reportWithin 24 hours
Reply to any requestWithin 24 hours, even if only to confirm receipt and delivery time
ReportingIn English or Spanish, in your formats; white-label on request
EscalationTo your operations center, under the protocol agreed for each engagement
TRACK RECORD

Who already relies on us

G7 DIPLOMATIC MISSIONS · CARACAS

More than 12 years of continuous protection of G7 embassies in Venezuela, without a security incident.

MULTINATIONAL SECURITY COMPANY · VENEZUELA

CSSG works as the in-country partner of a multinational security company: we deliver on the ground in Venezuela under its standards and reporting, while it keeps the client relationship.

Client names are confidential. References are available under a non-disclosure agreement.

VENDOR DUE DILIGENCE

Documents ready for your onboarding

We send the vendor due diligence pack under a non-disclosure agreement, so your onboarding takes days instead of weeks.

  • Commercial registration, tax ID (RIF J-29782024-8) and legal representatives

  • ISO 9001:2015 certificate

  • Cyber Essentials certificate

  • DIGESERVISP authorization for private security

  • Current insurance policies

  • Human rights policy

  • Anti-corruption policy

  • References, under a non-disclosure agreement

Invoicing in U.S. dollars through Company of Security and Service Global LLC, our company in Miami.

QUESTIONS FROM PARTNERS

Before you send us a client

Do you work under our brand?

Yes. The bulletin and the reports can be delivered white-label, and our teams work under your standard and protocols. The client relationship stays with you.

Who delivers outside Caracas and Miranda?

Vetted local subcontractors, coordinated and followed by the CECOM. Before each engagement we tell you which service is delivered by our own personnel and which by a partner.

Can you invoice outside Venezuela?

Yes. We invoice in U.S. dollars through Company of Security and Service Global LLC, our company in Miami.

How do we start?

Send us the form below. We reply within 24 hours and, under a non-disclosure agreement, share the vendor due diligence pack and a sample of the daily bulletin.

PARTNERSHIPS

Start a partnership conversation

Tell us about your firm and the clients you cover in Venezuela. We reply within 24 hours; confidentiality under NDA.

We will only use your details to respond to your request. Privacy policy

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Dirección

Chacao, Caracas, Venezuela.

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